The Reef Coco Beach * Playa del Carmen

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The Reef Coco Beach Resort & Spa Playa del Carmen Interior photo

The Reef Coco Beach Resort & Spa Playa del Carmen Amenities photo

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Key details

Overview & Features

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, 77710

Near Mamita's Beach Club

Very good

7.4

7.6

/10

4.1

3.3

Loved by The Reef Coco Beach Resort & Spa guests

Cute staff

Beach access

Good food

Safe environment

Convenient location

"All inclusive price rate, Beach side property, relaxing, laid back atmosphere"

Iris from United States

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"We enjoyed being able to use the sister resort and went there twice as we did like the beach better at Playacar."

lpdaman from United States

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"Has a huge pool and beautiful stretch of beach attached."

Poushali

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4-star beachfront resort in Playa del Carmen

Amenities

The Reef Coco Beach Resort & Spa offers an expansive pool area and access to non-motorized water sports for guests seeking leisure and adventure. Guests can enjoy a variety of dining options across five restaurants, including Italian and Mexican cuisines. The hotel also provides a Kids Club, ensuring activities and facilities tailored for younger guests.

Rooms

Accommodations include Superior Garden View, Superior Pool View, and Premium Partial Ocean View rooms, all featuring private balconies or terraces. Each room is equipped with essential amenities such as air conditioning, a mini fridge, and a private bathroom. Premium rooms also offer upgraded beverages and complimentary items like a bottle of wine upon arrival.

Location

The Reef Coco Beach is centrally situated along the beachfront in Playa del Carmen, a five-minute walk from the popular Quinta Avenida shopping district. It is conveniently located a fifteen-minute stroll to the ferry for Cozumel Island and a 45-minute drive from Cancun International Airport. This prime location allows guests to explore local attractions easily.

Dining

On-site dining options include the Italian restaurant Rosinella and the Mexican restaurant Terraza Grill, offering a la carte menus that showcase local flavors. Guests can unwind at the swim-up bar or the exclusive Bar & Mar, providing premium drinks within a beachfront setting. The hotel emphasizes using fresh, locally sourced ingredients for all its culinary offerings.

Wellness

The hotel provides spa services designed to promote relaxation and rejuvenation, including massage treatments available at a 2x1 promotional rate. Both adults and children can partake in various wellness activities available through the resort's daily programs. There is also a fitness center facilitating guests' workout routines.

Highlights

Location: Beachfront in Playa del Carmen

Rooms: Premium Partial Ocean View accommodations

Dining: Five on-site restaurants including Italian and Mexican options

Wellness: Spa services and wellness activities

Family-Friendly: Kids Club and activities for children

Convenience: Access to non-motorized water sports

“I found this to be an intimate, well-kept property, a nice change from the mega-resorts. The proximity to the city centre and the pleasant beach are definite advantages. Also, the staff seemed great.”

Edward HayesEditor-in-Chief at Beachresort

Location: Great

8.5/10Review score

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Guest Emotional Experience

Perfect for Finding FriendsFriendly entertainers

“The animation crew was awesome Boris, Rebeca, and maia would get out of their way to help out with our kids.”

Nolo V from United States

Explorers, Not TouristsEasy exploration

“Good location to walk into the center of Playa del Carmen, also very nice beach area, spacious rooms with balcony.”

Melanie from Austria

Shine on SocialsPerfect sunrise

“My favorite part is the sunrise in the morning!”

Theresa from United States

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Superior Room Garden View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Room Pool View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Premium Room Partial Ocean View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

The dining options at The Reef Coco Beach Resort & Spa offer a delightful blend of international flavors and unique experiences, perfect for travelers looking to indulge in authentic culinary adventures. From lively family-friendly buffets to romantic candlelit dinners by the beach, each venue promises to tantalize the taste buds in a captivating setting.

The Reef Coco Beach Resort & Spa Playa del Carmen Restaurant photo

Miramar

International

Ambiance

Family friendly

Key Offerings

A vibrant buffet featuring vegetarian and gluten-free options, perfect for families. Enjoy breakfast with a variety of hot and cold dishes, and return for lunch and dinner in a relaxed setting.

Reservation

Breakfast: 06:30 - 11:00, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:30

Samurai

Asian

Ambiance

Modern

Key Offerings

Experience traditional Japanese cuisine with showmen chefs and cook-your-own options, creating an interactive dining atmosphere filled with delicious aromas and flavors.

Reservation

Dinner: 18:30 - 22:00

Sabor Latino

Mexican

Ambiance

Traditional

Key Offerings

Explore the rich flavors of Mexico in a cozy setting, with dishes inspired by authentic recipes that reflect the country's vibrant culinary culture.

Reservation

Dinner: 18:30 - 22:00

Rosinella

Italian

Ambiance

Romantic

Key Offerings

Savor an exquisite Italian menu amidst candlelit tables, perfect for an intimate dining experience. Ideal for couples seeking a touch of romance.

Reservation

Dinner: 18:30 - 22:00

La Cascada

Bar

Ambiance

Casual lounge

Key Offerings

Relax with a variety of domestic drinks and cocktails in a welcoming lobby bar atmosphere, perfect for unwinding after a day in the sun.

Reservation

12:00 - 23:00

Location & Nearby Attractions

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, 77710

Explore Playa del Carmen

Mamita's Beach Club

12 minutes' walk

Popular beach club known for vibrant atmosphere, great food, and music events. Perfect for sunbathing and relaxation.

Quinta Avenida

25 minutes' walk

Famous shopping street featuring boutiques, restaurants, and nightlife. A must-visit for a lively local experience.

Cenote Misterio Maya

20 minutes' drive

Unique natural cenote offering swimming, diving, and snorkeling. A serene escape into nature.

Quinta Alegria Shopping Mall

19 minutes' walk

Modern shopping center with various stores and cafes. Ideal for shopping and people-watching.

Snorkeling Tours

20 minutes' drive

Exciting snorkeling adventures in nearby reefs featuring vibrant marine life. Equipment rental available.

Yoga Classes

10 minutes' walk

Calming yoga sessions at nearby studios focusing on relaxation and mindfulness. Pre-booking may be required.

Water Sports Rentals

10 minutes' walk

Variety of water sports available like paddleboarding and jet skiing. Rentals and lessons offered nearby.

Salento

3 minutes' walk

Casual eatery serving Italian specialties, including homemade pasta. Great ambiance with friendly service.

It Ganesha

6 minutes' walk

Charming restaurant offering Indian cuisine with vegan options. Known for its rich flavors and cozy setting.

La 5ta Hacienda

7 minutes' walk

Authentic Mexican dining experience with traditional dishes. Casual atmosphere ideal for families.

Playacar

19 minutes' walk

Vibrant area with various bars and nightlife options. Offers live music events and a bustling atmosphere.

3D Museum of Wonders

25 minutes' walk

Unique interactive museum featuring 3D art exhibits perfect for families. A visually stimulating experience.

Getting around beach destinations

City Centre
Playa del Carmen 21 min · 1.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6 min · 2.1 mi
Cozumel (CZM) 55 min · 22.7 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel The Reef Coco Beach Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

196

Former name

Grand Coco Bay Mexico

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay

Review summary

Based on recent reviews

The Reef Coco Beach Resort & Spa is appreciated for its great location near shops and entertainment, offering immediate access to cobblestone streets and a short distance to Fifth Avenue, making it a great value. Guests often enjoy the beach and pool, along with the all-inclusive perks, including various drink options like baby monkeys and chocolate martinis at the beach bar. While some guests have found the beds not very comfortable, the hotel stands out with dining options like the Samurai and Italian restaurants, and the breakfast buffet with fresh omelets. Many feel that the addition of the Frigata beach club adds an exclusive feel, offering poolside, patio, or beachside seating.

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Review score

Based on 1495 verified reviews

8.0 /10

Great

75 %

Recommend

Location

8.5/10

Staff

8.1/10

Paid Wi-Fi

5.9/10

Breakfast

6.5/10

Pros

Beachfront location

Friendly staff

Excellent breakfast

Cons

Dated rooms

Mediocre food

based on 6906 reviews

4/5

Grayson from United States

Couple

superior room garden view

4 nights in November 2025

Reviewed: December 28, 2025

9/10

fantastic resort stay

friendly employees helpful staff convenient access good drinks

the employees are very friendly and helpful they addressed my needs quickly. the beach bar had good drinks including baby monkeys and chocolate martinis. the staff was always smiling and ready to assist and i really appreciated that. i found easy access to shops and entertainment nearby.

the food options were somewhat limited at the buffet during certain times of the day

Service

9/10

the staff members were attentive they promptly addressed requests. the employees consistently offered support. their efforts contributed to a very smooth stay and i felt well taken care of throughout my visit.

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Questions of the users

About The Reef Coco Beach Resort & Spa

Could you clarify what is covered by the all-inclusive plan? Are meals and beverages included?

10 January 2024

The all-inclusive plan allows for unlimited food and drinks, including both soft and alcoholic beverages.

Are there any additional health and safety measures in place due to the pandemic affecting the facilities?

22 February 2024

All facilities are accessible, and the resort follows safety measures to ensure a safe environment for guests.

Is the mini bar included in the all-inclusive package, and will it be restocked during our stay?

15 March 2024

Mini bars are included in the Premium package, and they will be replenished throughout your stay.

Can you provide information on transportation costs from the airport to the resort?

5 April 2024

For transportation costs from the airport, it's recommended to send a private message for personalized assistance.

What dining options are available under the Superior and Premium packages, and how do they differ?

20 April 2024

The Superior and Premium packages include access to all restaurants, but the Premium package grants access to exclusive dining venues like the Samurai Japanese restaurant.

Are guests allowed to dine multiple times at the Japanese restaurant if they have the Premium package?

30 May 2024

Yes, guests with the Premium package can dine at the Samurai Japanese restaurant as many times as they wish.

Does the all-inclusive package provide access to activities like non-motorized water sports?

10 June 2024

The all-inclusive package includes unlimited activities, such as non-motorized water sports and nightly entertainment.

What's the difference in pricing between the Superior and Premium packages, and do both include all restaurants?

25 July 2024

The Premium package is roughly $20 USD more per adult per night than the Superior package and includes access to all restaurants in both this hotel and The Reef Playacar.

Is there a swim-up bar available at the resort?

8 August 2024

There is a swim-up bar at the resort where guests can enjoy a variety of beverages without leaving the pool.

How can arrangements be made for airport shuttle service?

3 September 2024

To set up airport shuttle arrangements, sending a private message will allow for tailored assistance.